We offer free shipping on all US orders, and a flat rate of $10 for all international orders.

We accept returns within 30 days of the purchase date.

Only one discount code can be used per order and cannot be combined with other promotions.

If you wish to cancel an order, please do so through your order confirmation email. Once your order has left the warehouse, we are unable to make any changes and you must wait until the order is delivered.

If you have specific questions about sizing, please contact us at hello@sophiecruzatelier.com and we are happy to help.

While we don’t offer a warranty or guarantee we do sell products that we believe to be of high quality and reliability.

We accept all major credit cards. Please note that the credit card billing address must match the billing address on file with your bank, otherwise our system may think it is fraud.

Currently, we ship only within the United States but we are currently working on expanding our delivery capabilities.

Given the global nature of our suppliers, items may take up to 2 weeks to prepare. Your order should arrive in approximately 3 weeks.

Click hereto view our return policy, or to start a return.

Please contact uswithin 7 days of receipt of your order. include your order number, detailed information regarding the problem, and pictures if there are any quality issues.